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This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis.
The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are:
* the core or inner sphere of communication excellence -- the knowledge base of the communication department,
* the shared expectations of top communicators and senior managers about the function and role of communication, and
* the organization's culture -- the larger context that either nurtures or impedes communication excellence.
This text also examines communication excellence as demonstrated in specific programs developed for specific publics.
- Sales Rank: #838326 in Books
- Brand: Brand: Routledge
- Published on: 1995-07-03
- Released on: 1995-08-12
- Original language: English
- Number of items: 1
- Dimensions: 11.00" h x .62" w x 8.50" l, .97 pounds
- Binding: Paperback
- 272 pages
- Used Book in Good Condition
Most helpful customer reviews
1 of 1 people found the following review helpful.
Helpful Tool for Work
By Carol
I purchased this book so that I can help in my communication style. It has improved the way I deal with my employees as well as any issue that arise in running a business. A must for any business.
0 of 0 people found the following review helpful.
Good stuff
By Big John
Perfect book for my studies
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