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The secret to self-confidence is to know and understand the rules of social engagement before you're in the middle of an uncomfortable situation.
Do you know how to:
Pick the right fork?
Shine at a networking event?
Write a Thank you Note?
Shake hands?
RSVP to an invitation? Say no to a request for a favor?Use social media with clarity?Behave at a sporting event?
Say the perfect thing at a funeral?Smoke a cigar in public?
Etiquette isn't just something you need on formal occasions. It's a blueprint for how to behave every day, in every situation, to make interactions between people smooth and pleasant, with no ruffled feathers, misunderstandings or hurt feelings. It helps you smoothly transition from college to corporate life, and from professional obligations to personal ones. Etiquette doesn't exist to add a layer of extra rules to life―it's there to guide us to treat each other with kindness and consideration in our personal and professional lives.
- Sales Rank: #317485 in Books
- Published on: 2011-09-13
- Released on: 2011-09-13
- Original language: English
- Number of items: 1
- Dimensions: 8.26" h x .64" w x 5.47" l, .55 pounds
- Binding: Paperback
- 240 pages
About the Author
Patricia Rossi is "NBC Daytime's" national manners correspondent. She is also an etiquette coach, consultant, and public speaker with over twenty years experience in her field. Her nationally syndicated "Manners Minute" television segments air weekly on NBC, CBS, Fox, and ABC affiliates. She has been featured in USA Today and Guideposts, and is Twitter's #1 etiquette professional.
Most helpful customer reviews
31 of 31 people found the following review helpful.
Necessary Advice Shared in An Easy-to-Follow Guide
By The Simply Luxurious Life
With an ever quickening pace, our society while very productive, seems to have abandoned proper etiquette, or at least has become far too casual in how we interact with each other forgetting boundaries, privacy and the like. Patricia Rossi's new book Everyday Etiquette: How to Navigate 101 Common and Uncommon Social Situations provides specific helpful advice for the common (manners at the table) and uncommon (social media) social situations we all must manage whether we are immersed in the technological world or not.
A few topics and glimpses of her advice regarding etiquette:
*Table Manners
o A visual description of an informal and formal table setting
o Bread course - when oil is on the table for everyone to use, spoon out a serving of oil onto your plate. Don't dip your bread into the common bowl.
*Social Media (Facebook, LinkedIn, Twitter, Blogs)
o Facebook - avoid oversharing personal information and private emotions
o LinkedIn - Any professional requests on Facebook should be redirected to LinkedIn - keep Facebook for friends and family only.
*Business Matters
o View the design of your business cards like a resume
o Casual Fridays - set yourself apart and always dress professionally
*Out and About
o Museums - the three feet rule, give the artwork the personal space you would give a person to whom you are having a conversation with
o Dating - the person who does the inviting does the paying, however it is okay to offer to pay half
Sports
o Never use an iPod while riding a bike unless it's stationary
o running or walking - keep to the right unless you are going to pass
Encouragement During Tough Times
o When learning of a friend's divorce, listen and never take sides. Let them know you are there if they need someone to talk to.
o Funerals - do something, but remember that doing nothing is not an option
Petiquette
o Dog Park - if your dog digs a hole, fill it up ASAP
o Travel - have your dog groomed before they travel - they will feel better and so will you and your travel companions
The above is just a sampling of what Rossi offers throughout her book. The specific directions on proper etiquette coupled with illustrations when necessary and her own person experiences shared throughout (dinner at the White House for example) help to create a book that is hands on and applicable to anyone who is trying to successfully navigate in a world that is constantly on the go and progressing quicker than it seems we can keep up. The key to success is to lay a sound groundwork and that comes in the form of proper etiquette.
As an etiquette coach, consultant and public speaker, Patricia Rossi has a national syndicated "Manners Minute" television segments that air weekly on NBC, CBS, Fox, ABC and other affiliates throughout the US. She also has a weekly newspaper column in a Florida newspaper and is Twitter's #1 etiquette professional (@PatriciaRossi).
24 of 24 people found the following review helpful.
A great refresher course! And an easy/quick read!
By Sarah860
This book was short and sweet. It is a great refresher course for anyone interested in current etiquette (no 18th century rules in here!). The book really demonstrates how etiquette can promote strong relationships. The author shows how etiquette can get you ahead in life.
The book opens with an "etiquette quiz" and concludes with a "Q&A" portion. There are sample sympathy and thank-you letters included in the book. The majority of the book is a list of etiquette for common (and not so common) situations.
Here are some things that I learned from the book.
-The proper place to wear a name tag is on the right shoulder (sounds obvious but I always wore it on the left shoulder.)
-When inviting a guest to lunch, you should pick the restaurant as it puts too much pressure on the guest to decide (e.g. the guest may not know how formal or informal).
-When male and female business businesses colleagues arrive at a door, whoever is closest or arrives first opens the door.
-When introducing someone to a family member, you should typically say the other person's name first.
-In social situations, men are generally introduced to women (e.g. "Sarah this is Bob.")
-Never shake hands while in a seated or subservient position. Stand up, then shake hands. If a barrier is between you and the other person, such as a table, come around from the barrier for the handshake, never lean across it.
-Never ask someone "what they do"....rather ask how they spend their time.
-You should respond to facebook messages within 24 hours.
Overall, this book was really easy to read and it was a quick read as well. Highly suggest!
9 of 9 people found the following review helpful.
Fun to Read and Full of Advice
By MomofTwo
I love this book! I always thought etiquette lessons were boring and stuffy, but Patricia Rossi's writing style is funny and engaging. Her advice is easy to understand and so worthwhile. I enjoy going to high level networking and social events, but in the past I've felt intimidated in terms of proper etiquette. It's such a relief knowing I now have a roadmap to navigate all kinds of social situations. This book is a must read for anyone looking to shine in business and life in general!
(I also think it would make a perfect gift for college grads).
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